Objective To explore an effective quantitative classified management model of occupational health examination agencies to regulate their technical service conduct and improve organization construction.
Methods Combined agency assessment and technical personnel's examination were adopted as performance appraisal of launching quantitative classified management to five occupational health examination agencies in Kunshan City, Jiangsu Province in May and Novermber, 2013.
Results After the implementation of quantitative classified management, the scoring percentages of agency staffing, internal regulations, health examination routines, result reporting and commenting, as well as publicity and training were increased by 15.00%, 9.37%, 8.55%, 5.00%, and 16.67%, respectively, except that the score of instrument and equipment was 10.00% lower. Two agencies were graded excellect, and three agencies were graded good.
Conclusion Quantitative classified management can effectively regulate and improve the service quality of occupational health examination agencies. However, latency may compromise the assessment procedure of occupational health examination by quantitative classified management, which need further improvement.
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