Abstract:
Objective To assess the job burnout of grass-root police officers at compulsory drug rehabilitation centers, and the relationship of job burnout with sense of security and work-family conflict
Methods Using Maslach Burnout Inventory-General Survey, Security Questionnaire, and Work-Family Conflict Scale, a total of 72 grass-root police officers in compulsory drug rehabilitation centers of Honghe were randomly selected and received three questionnaire surveys according to shift work time. Finally 68 valid questionnaires were returned and the valid rate was 94%. The Maslach Burnout Inventory-General Survey included three dimensions:emotional exhaustion, depersonalization, and professional efficacy; the Security Questionnaire had two dimensions:interpersonal security and certainty in control; the Work-Family Conflict Scale was composed of two subscales, work-to-family conflict subscale and family-to-work conflict subscale, and each subscale had three dimensions:behavior, psychological resources, and emotion. Using gender as an independent variable, independentsamples t-tests were performed for each dimension. The correlation of job burnout with sense of security and work-family conflict was analyzed. Multiple stepwise regression analyses were applied using job burnout as dependent variable and interpersonal security, certainty in control, work-to-family conflict, and family-to-work conflict as independent variables.
Results There were 38.2%, 17.7%, and 14.7% grass-root police officers at mild, moderate, and severe job burnout levels, respectively. The interpersonal security score was 3.4±0.8 and the certainty in control score was 3.1±0.9. For the WorkFamily Conflict Scale, the score of work-to-family conflict subscale was 2.3±0.7, indicating high interference, and the score of family-to-work conflict subscale was 1.5±0.5, indicating low interference. The male police officers showed higher scores of emotional exhaustion dimension of Maslach Burnout Inventory-General Survey and Work-Family Conflict Scale, and lower scores of professional efficacy dimension of Maslach Burnout Inventory-General Survey than the female police officers (P < 0.05). The in terpersonal security score was negatively associated with emotional exhaustion score (r=-0.26, P < 0.05) and depersonalization score (r=-0.39, P < 0.01), and positively with professional efficacy score (r=0.45, P < 0.01). The certainty in control score was negatively associated with depersonalization score (r=-0.32, P < 0.01) and positively with the professional efficacy score (r=0.34, P < 0.01). The scores of work-to-family conflict subscale and family-to-work conflict subscale were positively associated with emotional exhaustion score and depersonalization score, and negatively with professional efficacy score (P < 0.05 or P < 0.01). Work-to-family conflict and interpersonal security were found statistically significant (F=23.2, P < 0.001, R2=0.424) in the multiple linear regression equation with job burnout as dependent variable. Work-to-family conflict and interpersonal security explained 42.4% variation of job burnout.
Conclusion Grass-root police officers generally experience job burnout. A higher level of job burnout is found in selected male police officers than female officers. Lower interpersonal security and higher work-to-family conflict could increase job burnout