戒毒所基层干警的安全感与工作-家庭冲突对工作倦怠的影响

Effects of sense of security and work-family conflict on job burnout among grass-root police offcers in compulsory drug rehabilitation centers

  • 摘要:
    目的 了解强制戒毒所基层干警的工作倦怠情况,探究干警工作倦怠与安全感及工作-家庭冲突的关系。

    方法 采用工作倦怠量表、安全感量表、工作-家庭冲突量表,对云南红河州强制戒毒所基层干警按倒班时间分三次进行随机抽样调查,共调查72名干警,收回有效问卷68份,有效率为94%。工作倦怠量表有三个维度(情绪耗竭、去个性化、职业效能);安全感量表有两个维度(人际安全感和确定控制感);工作-家庭冲突量表有两个分量表(工作干扰家庭分量表和家庭干扰工作分量表),每个分量表各有三个维度(行为方式、心理资源、情绪情感)。以性别为自变量,对工作倦怠、安全感、工作-家庭冲突各维度进行独立样本t检验;对工作倦怠与安全感、工作-家庭冲突的相关性进行分析;以工作倦怠为因变量,人际安全感、确定安全感、工作干扰家庭、家庭干扰工作四个因子为自变量,进行多元逐步回归分析。

    结果 38.2%、17.7%和14.7%的干警分别处于轻度、中度和重度倦怠,其余干警处于正常水平。干警人际安全感得分为3.4±0.8,确定控制感得分为3.1±0.9。工作-家庭冲突量表中,工作干扰家庭量表得分为2.3±0.7,干扰程度较重;家庭干扰工作量表得分1.5±0.5,干扰程度相对较轻。男警在工作倦怠量表的情绪耗竭维度得分以及工作-家庭冲突量表得分上均高于女警,在工作倦怠量表的职业效能维度上得分低于女警(P<0.05)。安全感量表中人际安全感得分越高,则情绪耗竭得分越低(r=-0.26,P<0.05)、去个性化得分越低(r=-0.39,P<0.01)、职业效能得分越高(r=0.45,P<0.01);安全感量表中的确定控制感得分越高,则去个性化得分越低(r=-0.32,P<0.01),职业效能得分越高(r=0.34,P<0.01)。工作-家庭冲突量表中的工作干扰家庭分量表和家庭干扰工作分量表的得分越高,则情绪耗竭得分均越高,去个性化得分均越高,职业效能得分均越低(均P<0.05或P<0.01)。工作干扰家庭和人际安全感对于工作倦怠的回归方程为:工作倦怠=40.706+0.498×工作干扰家庭-4.726×人际安全感(F=23.2,P<0.001,R2=0.424),工作倦怠差异的42.4%可由工作干扰家庭和人际安全感的变化来解释。

    结论 戒毒所基层干警普遍存在工作倦怠,男警的工作倦怠程度高于女警。人际安全感低、工作干扰家庭程度高会加剧干警的工作倦怠。

     

    Abstract:
    Objective To assess the job burnout of grass-root police officers at compulsory drug rehabilitation centers, and the relationship of job burnout with sense of security and work-family conflict

    Methods Using Maslach Burnout Inventory-General Survey, Security Questionnaire, and Work-Family Conflict Scale, a total of 72 grass-root police officers in compulsory drug rehabilitation centers of Honghe were randomly selected and received three questionnaire surveys according to shift work time. Finally 68 valid questionnaires were returned and the valid rate was 94%. The Maslach Burnout Inventory-General Survey included three dimensions:emotional exhaustion, depersonalization, and professional efficacy; the Security Questionnaire had two dimensions:interpersonal security and certainty in control; the Work-Family Conflict Scale was composed of two subscales, work-to-family conflict subscale and family-to-work conflict subscale, and each subscale had three dimensions:behavior, psychological resources, and emotion. Using gender as an independent variable, independentsamples t-tests were performed for each dimension. The correlation of job burnout with sense of security and work-family conflict was analyzed. Multiple stepwise regression analyses were applied using job burnout as dependent variable and interpersonal security, certainty in control, work-to-family conflict, and family-to-work conflict as independent variables.

    Results There were 38.2%, 17.7%, and 14.7% grass-root police officers at mild, moderate, and severe job burnout levels, respectively. The interpersonal security score was 3.4±0.8 and the certainty in control score was 3.1±0.9. For the WorkFamily Conflict Scale, the score of work-to-family conflict subscale was 2.3±0.7, indicating high interference, and the score of family-to-work conflict subscale was 1.5±0.5, indicating low interference. The male police officers showed higher scores of emotional exhaustion dimension of Maslach Burnout Inventory-General Survey and Work-Family Conflict Scale, and lower scores of professional efficacy dimension of Maslach Burnout Inventory-General Survey than the female police officers (P < 0.05). The in terpersonal security score was negatively associated with emotional exhaustion score (r=-0.26, P < 0.05) and depersonalization score (r=-0.39, P < 0.01), and positively with professional efficacy score (r=0.45, P < 0.01). The certainty in control score was negatively associated with depersonalization score (r=-0.32, P < 0.01) and positively with the professional efficacy score (r=0.34, P < 0.01). The scores of work-to-family conflict subscale and family-to-work conflict subscale were positively associated with emotional exhaustion score and depersonalization score, and negatively with professional efficacy score (P < 0.05 or P < 0.01). Work-to-family conflict and interpersonal security were found statistically significant (F=23.2, P < 0.001, R2=0.424) in the multiple linear regression equation with job burnout as dependent variable. Work-to-family conflict and interpersonal security explained 42.4% variation of job burnout.

    Conclusion Grass-root police officers generally experience job burnout. A higher level of job burnout is found in selected male police officers than female officers. Lower interpersonal security and higher work-to-family conflict could increase job burnout

     

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