某市三级综合医院护士遭受工作场所暴力特征及影响因素
Pattern and Impact Factors of Workplace Violence towards Nurses in Tertiary General Hospitals
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摘要:
目的 探讨某市三级综合医院护士遭受工作场所暴力的特征及影响因素。 方法 使用问卷调查法测量某市3 所三级综合医院484 名护士在过去1 年遭受工作场所暴力的发生率、特征、所在医院的态度和措施,并分析其影响因素。 结果 工作场所暴力的发生率为63.0%,“工作部门”、“处理得力”、“对护士的重视程度”、“鼓励上报”、“保安全天定时巡逻”和“候诊区座椅均固定”对工作场所暴力的发生有影响。 结论 某市三级综合医院护士遭受工作场所暴力的现象较普遍,建议医院管理者加强重视,采取相应措施降低护士遭受工作场所暴力的风险。 Abstract:Objective To explore the pattern and impact factors of workplace violence (WPV) towards nurses in tertiary general hospitals in a selected city. Methods Questionnaires were completed by participants to examine prevalence and influence of WPV against nurses as well as attitudes and preventive measures taken by the employers. Results During the past one year, 63.0% nurses investigated suffered from WPV. Working departments, strong support, putting a premium on nurse, encouraging WPV reporting, routine security patrolling, and fixed seats in waiting rooms were the leading impact factors of WPV. Conclusion Nurses' experience of WPV is a prevalent phenomenon in tertiary general hospitals in the city investigated. It is urgent for hospital administration to raise attention to WPV and reduce the related risk.
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